Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how Praxylondrklix ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our website at https://praxylondrklix.world (the "Website") or place an order for our products. We are committed to protecting your privacy and handling your data in a transparent, lawful, and fair manner in compliance with the General Data Protection Regulation (GDPR), the New Zealand Privacy Act 2020, and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

  • Company Name: Praxylondrklix
  • Address: 10 George Street, Dunedin 9016, New Zealand
  • Email: infocenter@praxylondrklix.world
  • Website: https://praxylondrklix.world

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the details above.

3. What Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

  • Contact information: full name, email address, phone number (if provided).
  • Order information: product selections, messages, and any special requests.
  • Consent records: records of your consent to our Privacy Policy and data processing.

3.2 Information Collected Automatically

  • Technical data: IP address, browser type and version, operating system, device type, screen resolution.
  • Usage data: pages visited, time spent on pages, click patterns, referring website, date and time of access.
  • Cookie data: information collected through cookies and similar tracking technologies (see our Cookie Policy for details).

4. How We Collect Your Data

We collect personal data through the following methods:

  • Order forms: when you submit an order through our website.
  • Email communications: when you contact us directly via email.
  • Cookies and tracking technologies: automatically when you browse our website (subject to your cookie preferences).
  • Analytics tools: through third-party analytics services that help us understand website usage patterns.

5. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds under the GDPR:

Purpose Legal Basis
Processing your orders Performance of a contract (Article 6(1)(b))
Responding to your enquiries Legitimate interest (Article 6(1)(f))
Sending marketing communications Consent (Article 6(1)(a))
Website analytics and improvement Consent (Article 6(1)(a)) / Legitimate interest (Article 6(1)(f))
Complying with legal obligations Legal obligation (Article 6(1)(c))
Protecting our legitimate business interests Legitimate interest (Article 6(1)(f))

6. How We Use Your Data

We use your personal data for the following purposes:

  • To process, fulfil, and manage your orders.
  • To communicate with you regarding your orders, enquiries, and customer support.
  • To send you order confirmations, shipping updates, and other transactional communications.
  • To improve our website, products, and services through analytics and feedback.
  • To comply with applicable legal and regulatory requirements.
  • To detect, prevent, and address fraud, security issues, or technical problems.
  • To send marketing communications where you have provided consent (you may opt out at any time).

7. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

  • Service providers: trusted third parties who assist with website hosting, payment processing, shipping, email communications, and analytics. These providers are contractually bound to process data only as instructed and to maintain appropriate security measures.
  • Legal authorities: when required by law, court order, or governmental regulation.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction, subject to the same privacy protections.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside of New Zealand and/or the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions by the European Commission or the New Zealand Privacy Commissioner.
  • Other appropriate safeguards as required by applicable data protection law.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Specific retention periods:

  • Order data: retained for 7 years from the date of purchase to comply with accounting and tax obligations.
  • Communication records: retained for 3 years from the last interaction.
  • Marketing consent records: retained for the duration of consent and for 1 year after withdrawal.
  • Analytics data: aggregated and anonymised data may be retained indefinitely; identifiable data is deleted within 26 months.
  • Cookie data: retention periods vary by cookie type — see our Cookie Policy for details.

When personal data is no longer needed, it will be securely deleted or anonymised.

10. Your Rights Under GDPR and NZ Privacy Act

You have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
  • Right to restrict processing: request limitation of processing in certain circumstances.
  • Right to data portability: receive your data in a structured, commonly used, machine-readable format.
  • Right to object: object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
  • Right to lodge a complaint: file a complaint with a supervisory authority (such as the Office of the Privacy Commissioner in New Zealand or a relevant EU data protection authority).

To exercise any of these rights, please contact us at infocenter@praxylondrklix.world. We will respond to your request within 20 working days (as required by the NZ Privacy Act) or within one month (as required by the GDPR).

11. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL (HTTPS).
  • Access controls limiting data access to authorised personnel only.
  • Regular security assessments and monitoring.
  • Secure data storage with appropriate backup procedures.
  • Staff training on data protection and information security.

While we strive to protect your personal data, no method of electronic transmission or storage is completely secure. We encourage you to take steps to protect your personal information as well.

13. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such data promptly. If you believe a child has provided us with personal data, please contact us immediately.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

You also have the right to lodge a complaint with the Office of the Privacy Commissioner (New Zealand) at https://www.privacy.org.nz or the relevant data protection supervisory authority in your jurisdiction.